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| At 1WaySolutions, we focus on various
cooperation models to service customers IT needs and improve
their business |
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| 1WaySolutions Application Development
Services provide analysis, design, development, testing,
implementation and maintenance of business applications.
1WaySolutions delivery capability spans service-oriented
architectures including J2EE and .NET, as well as traditional
client/server and mainframe development. 1WaySolutions
Application Development Services also offer portal development,
wireless and mobility applications and content delivery. |
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| 1WaySolutions can provide the full
range of application portfolio management support, including
project management, program office management, requirements
and business case analysis, design, development, quality
assurance and performance management. Our strength lies
in architecture frameworks and development, as well as
managed content services, for integrating unstructured
content into business processes, and alternative delivery
channels like mobility and wireless. |
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1WaySolutions dedicated
teams of functional support staff work with your end
users to resolve functional issues, provide administration
support, and run the day-to-day operations of your IT
systems. Our project managers ensure that the functional
support teams meet the strictest SLA (Service Level Agreement)
targets and apply the latest in CMM5 and Six Sigma industry
best practices. 1WaySolutions helpdesk staff can offer
24x7 support, providing quick resolution to functional
problems end users may have.
Clients can partially or fully outsource their IT Operations
to 1WaySolutions. Whatever level of support is required,
1WaySolutions dedicated resources and long-term commitment
enables you to concentrate on your core competencies. |
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| At 1WaySolutions, we offer
proactive monitoring of enrolled hardware, operating
systems and database management systems, as well as comprehensive
phone and dispatched support services. 1WaySolutions
will allow your organization to allocate greater resources
toward critical business processes. |
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1WaySolutions maintains
application software, custom-made or off-the-shelf, with
well-defined service levels for enhancements, corrections
or bug fixes.
We offer service level based agreements (SLA) for application
maintenance. SLAs can be based on one or more of the
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Resolution of various problems based on agreed timelines.
(Timelines can be defined on a
per problem basis) |
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Reporting based on metrics agreed with the customer
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Support availability as per matching business hours
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Staff availability |
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Language support |
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| 1WaySolutions can implement,
staff, and co-operate help-desk centers to provide first-line
or second-line application support to all users of IS.
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| 1WaySolutions specializes
in two major areas that are receiving a lot of attention
throughout industry: |
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IT Strategic Sourcing Practice |
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| Business
Process Management |
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These areas are focused
on delivering improved profitability and value to our
clients by helping them realize dramatic cost reductions,
and improvements to their processes and product/service
quality. We believe in keeping things simple and will
not inundate you with a huge team of expensive consultants
that generate elaborate reports, binders of recommendations
and high priced solutions that often times are off target
and lack substance.
We are fully aware of our customers need for speed, as
we always strive to exceed challenging timelines and will
endeavor to anticipate your needs. Our customers continually
tell us that we are extremely easy to do business with
and surpass their expectations with the results we deliver
using our Rapid Assessment and Deployment Methodology.
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| If you have any queries or feedback,
we would like to hear from you! Please email us at |
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| contact@1way-solutions.com |
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| IT Development
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1WaySolutions,
Inc ,
1275 Powers Ferry Road,
Suite 210
Marietta,
GA-30067
Office # 1-404-754-8920
...........1-404-862-3350
........... 1-770-980-2038
Fax # 1-678-669-1831
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