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staff augmentation
 
 
At 1WaySolutions, we focus on various cooperation models to service customers IT needs and improve their business
 
 
1WaySolutions Application Development Services provide analysis, design, development, testing, implementation and maintenance of business applications. 1WaySolutions delivery capability spans service-oriented architectures including J2EE and .NET, as well as traditional client/server and mainframe development. 1WaySolutions Application Development Services also offer portal development, wireless and mobility applications and content delivery.
 
1WaySolutions can provide the full range of application portfolio management support, including project management, program office management, requirements and business case analysis, design, development, quality assurance and performance management. Our strength lies in architecture frameworks and development, as well as managed content services, for integrating unstructured content into business processes, and alternative delivery channels like mobility and wireless.
 
 
1WaySolutions dedicated teams of functional support staff work with your end users to resolve functional issues, provide administration support, and run the day-to-day operations of your IT systems. Our project managers ensure that the functional support teams meet the strictest SLA (Service Level Agreement) targets and apply the latest in CMM5 and Six Sigma industry best practices. 1WaySolutions helpdesk staff can offer 24x7 support, providing quick resolution to functional problems end users may have.

Clients can partially or fully outsource their IT Operations to 1WaySolutions. Whatever level of support is required, 1WaySolutions dedicated resources and long-term commitment enables you to concentrate on your core competencies.
 
 
At 1WaySolutions, we offer proactive monitoring of enrolled hardware, operating systems and database management systems, as well as comprehensive phone and dispatched support services. 1WaySolutions will allow your organization to allocate greater resources toward critical business processes.
 
 

1WaySolutions maintains application software, custom-made or off-the-shelf, with well-defined service levels for enhancements, corrections or bug fixes.

We offer service level based agreements (SLA) for application maintenance. SLAs can be based on one or more of the following:

 
   Resolution of various problems based on agreed timelines. (Timelines     can be defined on a per problem basis)
   Reporting based on metrics agreed with the customer
   Support availability as per matching business hours
   Staff availability
   Language support
 
 
1WaySolutions can implement, staff, and co-operate help-desk centers to provide first-line or second-line application support to all users of IS.
 
 
1WaySolutions specializes in two major areas that are receiving a lot of attention throughout industry:
 
   IT Strategic Sourcing Practice
 
 Business Process Management
 
These areas are focused on delivering improved profitability and value to our clients by helping them realize dramatic cost reductions, and improvements to their processes and product/service quality. We believe in keeping things simple and will not inundate you with a huge team of expensive consultants that generate elaborate reports, binders of recommendations and high priced solutions that often times are off target and lack substance.

We are fully aware of our customers need for speed, as we always strive to exceed challenging timelines and will endeavor to anticipate your needs. Our customers continually tell us that we are extremely easy to do business with and surpass their expectations with the results we deliver using our Rapid Assessment and Deployment Methodology.
 
 
 
 
If you have any queries or feedback, we would like to hear from you! Please email us at
contact@1way-solutions.com
IT Development Center

1WaySolutions, Inc ,
1275 Powers Ferry Road,
Suite 210
Marietta,
GA-30067

Office # 1-404-754-8920
...........1-404-862-3350
........... 1-770-980-2038


Fax # 1-678-669-1831
.........

 
 
 
  Copyright 2005 1way-solutions! Inc. All rights reserved.